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Tools

Tools for support teams.

Quick, honest calculators and helpers that run in your browser. No sign-up, nothing stored.

Start at £29 See pricing

Pick a tool

Four browser helpers

Helpdesk cost calculator

Compare per-agent helpdesk pricing to GBP team bands.

Open the cost calculator

SLA uptime calculator

Turn an uptime percentage into allowed downtime.

Open the uptime calculator

Response time benchmark

Rate your first-response time against UK benchmarks.

Open the benchmark

Email deliverability checker

Check SPF, DKIM and DMARC with NCSC Mail Check.

Open the deliverability checker

FAQ

About these tools

Do I need to sign up to use these tools?

No. They run in your browser, need no sign-up, and store nothing. They are here to help you reason about support cost, uptime, response times and email deliverability, whichever helpdesk you choose.

Ready to fix support email?

Start at £29, or see how the pricing works.

Start at £29 View pricing

Related

Guides Practical how-tos for running support. Email templates Ready-to-use British-English replies. Glossary Support terms, defined plainly. Pricing GBP team bands.