Email deliverability checker
Check whether your support email is set up to land in the inbox. Enter your domain and we will point you at the right NCSC Mail Check report, with the checklist to read it.
The three records
SPF, DKIM and DMARC, plainly
SPF lists which servers may send mail for your domain. DKIM adds a signature that proves a message was not changed in transit. DMARC ties the two together and tells receiving servers what to do with mail that fails. Set all three and your replies are far more likely to reach the inbox.
When you connect a mailbox to Solves, guided setup walks you through these records with exact, copyable values and a send-to-your-developer button, and live sending stays blocked until a real test passes.
FAQ
About deliverability
Does this tool check my DNS automatically?
No, and that is deliberate. The browser cannot safely read your DNS, so this helper builds the correct NCSC Mail Check link for your domain and gives you the checklist to read the results. NCSC Mail Check is the trusted UK service for SPF, DKIM and DMARC.
Why does my support email go to spam?
The most common cause is missing or misconfigured SPF, DKIM and DMARC records, so receivers cannot confirm the mail really came from your domain. Setting all three correctly, and sending from your own verified domain, is what gets replies into the inbox.
Get your mailbox inbox-ready
Guided setup with copyable DNS records, and sending gated until it passes.